Go to https://app.swapcard.com/event/easl-biliary-fibrosis-pathophysiology-and-translational-opportunities (or https://events.app.easl.eu/ if you cannot access the login widget from the other link) and use your MyEASL Credentials to access the platform.

The magic link email has a security token, personalised for your email address, which expires within an hour or once you have clicked on the link. If you think your magic link may have expired, please request a new one.

If you have forgotten your password, you can reset it via the login page. In the login page, insert your email address and click on “Send me a magic link”. You will receive a link to reset your password in your mailbox.

If you want to change your password, go to My profile / Settings / Password on the event platform.

If your email address is not recognised, it means that you’ve either registered for your event with a different email address or there was an email typo at registration or when you tried to login.

If you login via our registration platform:

Please note that if you have recently registered, but have not yet completed your profile, and click on “Access the EASL Monothematic Conference 2023”, you may not receive a magic link. Please wait for this email or check your spam or junk email. The email will come from conference.registration@easloffice.eu.

Go to My Profile on the top right of the screen, click on edit to complete all fields.

• Company name
• Biography: Introduce yourself in a few words then go back to save,
• Photo: Select the first “edit” button on the top right and then click on the “+” button.
• Social media: Add the usernames of the social media you want to add to your profile, then go back to save.

To enjoy optimal access, ensure you have the following basic settings:

• Connect from a laptop/ PC, not from a mobile phone.
• Certain hospitals block streaming pages; if possible, please query this with your workplace IT support before the event or use your own, personal computer.
• Have a stable internet connection to allow video streaming.
• Use Chrome, Firefox, or Safari,the most stable and consistent browsers; Internet Explorer and Edge are not supported.
• Disable pop-up blockers.
• Do not connect via a VPN, if possible.

Please note that multiple simultaneous connections using the same email login are not possible.

Should the video player remain unavailable following a page refresh; it is most likely a security setting on your browser, device, or network that blocking access to the content server.  We recommend trying the following:

1. Try accessing the site from another browser (which enables you to bypass any browser settings that could be blocking access). If you are on a PC, you should have access to Chrome and if on a Mac it will be Safari.
2. Open an incognito window and try to access the content through this; this approached bypasses around any cached or bad data that could be held in the browser.
3. Try a different device (e.g. your mobile phone, if you are currently trying to access from a desktop computer).
4. Using a different internet connection, a mobile phone with wifi off, so it uses mobile data, is a good option. (This approach bypasses certain aspects, like corporate network restrictions or VPNs that may be presenting an issue.)

Please note that videos are not hosted on swapcard; the platform only acts as a “gateway” to the event’s video content.

If you would like to participate in video networking, you will need a working webcam and microphone.

You can ask questions and interact with both the speaker and others attending the session by using the Live Discussion Panel on the right of your screen.

Times are displayed in the event time zone (Central European Summer Time – CEST).

There is no need to download or install anything prior to the conference. The event will automatically open in a web browser. If windows do not open automatically, be sure to doublecheck that pop-ups are allowed in your browser.

You can see them under the My Schedule.

The official language is English.

Go to My profile then click on settings and select the language of your .

You need to navigate to the profile of the user to whom you wish to send a connection and use the Send a Connection Request box on the right side of the page.

You can see all of your messages under the messages icon  on the top of the event platform.

All notifications are shown under the “Notifications” icon . No sound is played for notifications currently, but the notification icon will shake a little when there are unread notifications.

This problem usually occurs if there is a firewall that is blocking the streaming connection. Run the Pre-call test – https://tokbox.com/developer/tools/precall – to determine if the system network is ready for a call.

No, everything will be done right within the platform. There is no need to have any additional account. Note: You may need to “allow” your browser to access your video and mic to successfully start the video call.

1) Go to a person’s profile.
2) Click on one of the proposed meeting slots. If you want to see other slots, click on see more slots.
3) After selecting a slot, choose a meeting place and write a message to the person you want to meet.

You can see your pending or confirmed meetings by going in ”My Conference” then clicking on the “My Meetings” tab.

1) Go to the People tab.
2) Select the person you want to connect with.
3) Use the “Send a Connection Request” box on the right side of the page.

Once another attendee accepts your Connection Request, you can easily chat with them via text chat or video. Click the chat message icon in the top right area of the menu/navigation and begin typing in the chat box. To start video chatting, click the video icon and a video call will be placed. You will then be able to have a video conference right within the platform!

To export your contacts, go to the “Contacts” tab of the application, then click on the “Download” button. You will obtain an Excel file gathering all your contacts made. Please keep in mind: 1. You can only export confirmed connections. 2. Chats cannot be exported out as they are encrypted. 3. If you just have a meeting or a chat conversation with someone, that is not a confirmed connection.

You can see them under the “My Conference” tab.

Go to “My Conference” and click on export to my calendar button on the right or download pdf.

As long as you don’t delete your account, it will always be available!

At the end of the event, you will receive a survey to provide your feedback. After completing this survey, you will be able to download your certificate of attendance on the registration platform.

The Biliary Fibrosis: Pathophysiology and translational opportunities, Florence, Italy, 12/05/2023-13/05/2023 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) with 11 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.

At the end of the event, everyone having registered and participated will receive an email with instructions on how to download the certificate. First complete the five-minute online survey and then proceed to download your certificate located in your registration account.

We pay attention to the treatment of our registrants’ data. To know more about how your data is processed, please read our Privacy Policy and Terms of Use.